Frequently Asked Questions

We know how stressful it can be to misplace your wallet, passport, or bag. That’s why we created Trace Vault — to give you peace of mind and control over your essentials. Below you’ll find answers to the most common questions about Trace Vault, our policies, and how everything works.

If you still need help, don’t hesitate to reach out to us at support@tracevault.com — we’re here to help.

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Join thousands of Trace Vault customers who never worry about losing their essentials again.